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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Walton

January 21, 2026

5  out of  5
rating by Michael Walton
"Thanks to JT, I was able to get a great policy for both my auto and renter insurance over the phone. Perfect customer service that explains everything I needed."
We responded:
"Michael, thank you for taking the time to share your experience. It is truly means a lot to us! Welcome to the State Farm Family, Neighbor! -Patricia Johnson (State Farm Agent) "
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Pat Drumgole

January 21, 2026

5  out of  5
rating by Pat Drumgole
"That day I came to Patricia Johnson State Farm office was to change my home owners insurance. Keya was the person I talked to. Keya was very polite and pleasant. She was Bubbly! She was very professional and knowledgeable. If she didn’t know it she would get assistance from Patricia Johnson the owner of State Farm. Keys also showed me figures that was more than my current home owners insurance . State Farm offered me more money for damage done to my house. Keya also helped my daughter get insurance for a lower amount and she switched over to State Farm too. Kudos to State Farm and Kudos to to you Keya . A job well done! Would recommend y’all to anyone . Go State Farm agent and owner Patricia Johnson. I have already recommend my sister to you."
We responded:
"We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thank you for trusting us with your insurance needs! -Patricia Johnson (State Farm Agent) "
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Sheronda Drumgole

January 19, 2026

5  out of  5
rating by Sheronda Drumgole
"I really appreciate Keya help with getting my car insurance price down 144 dollars plus adding a life insurance policy for myself and kids for the low..She was very friendly and professional once again thanks."
We responded:
"Hey Sheronda, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! I'm glad we were able to save you money & provide protection for your family :) -Patricia Johnson (State Farm Agent) "
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Brandy Clark

January 19, 2026

5  out of  5
rating by Brandy Clark
"Keya assisted me with my policy recently. She was professional and knowledgeable. She made the process easy. Thank you for all of your help!"
We responded:
"We're delighted to hear about your experience! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! -Patricia Johnson (State Farm Agent) "
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kamajou john

January 17, 2026

5  out of  5
rating by kamajou john
"I'm more than satisfied with your services"
We responded:
"Thank you for choosing us and leaving such a great review! We are glad to have you a part of the State Farm Family, Neighbor! -Patricia Johnson (State Farm Agent) "
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Keisha Williams

January 17, 2026

5  out of  5
rating by Keisha Williams
"Ms. Johnson was so kind and informative. I appreciate the time that she took to explain things to me and answer any questions that I had. I would highly recommend Ms. Johnson when you are looking for a new policy."
We responded:
"We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! Welcome to the State Farm Family, Neighbor! -Patricia Johnson (State Farm Agent) "
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Karen Maynard

January 15, 2026

5  out of  5
rating by Karen Maynard
"Excellent Customer Service!!!"
We responded:
"Thank you for your kind words! We're glad you had a great experience and appreciate your support! -Patricia Johnson (State Farm Agent) "
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Wayne S

January 14, 2026

5  out of  5
rating by Wayne S
"JT was extremely helpful in getting my renters insurance set up. As an Assistant Property Manager, I see all types of offers and providers, and I can honestly say JT stood out. She made the process quick, clear, and stress-free, explained everything thoroughly, and made sure I had the right coverage without any pressure. Excellent customer service from start to finish. I highly recommend JT for renters insurance."
We responded:
"Thank you so much for your kind review! We're delighted to hear you had an excellent experience. Providing stress-free, thorough service is always our goal, and we truly appreciate your feedback. Welcome to the State Farm Family, Neighbor! -Patricia Johnson (State Farm Agent) "
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Abby Malone

January 13, 2026

5  out of  5
rating by Abby Malone
"In the past week I have worked with Jas to help me switch into State Farm home owners insurance and then with Diamond to help me when I bought a new vehicle. Both have been extraordinarily helpful and knowledgeable about the process. I recommend Diamond and Jas highly!"
We responded:
"Thank you so much for your 5-star review! I'm glad we were able to make switching your homeowner's insurance & updating your auto insurance an easy process. Thank you for trusting us with your insurance needs! -Patricia Johnson (State Farm Agent) "
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Shelina Flanders

January 9, 2026

5  out of  5
rating by Shelina Flanders
"Yesterday I had a pleasure of speaking with an agent at State Farm by the name of JT. If I can say anything about JT she is very professional she made me feel as if she cared about me personally she took more time than any agent that I’ve ever dealt with in my life. If I had to refer anyone for an insurance quote, I would definitely send them to State Farm and have them ask for JT because she is in my opinion one of the best I would love to see her on a State Farm commercial.Thank you very much JT I owe you for all your time patience and professionalism & yes can’t forget about how much money you’ve helped me save that’s what we all want is to save a couple dollars!!!"
We responded:
"Thank you for taking the time to leave such a wonderful review! I'm so happy to hear that you felt supported & cared for throughout the process. Helping our customers understand their insurance & feel comfortable is always our top priority. Your feedback truly made our day, Neighbor! -Patricia Johnson (State Farm Agent)"
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sherie fleming

January 6, 2026

5  out of  5
rating by sherie fleming
"JT is the best! Very helpful and patient with answering all my questions. She made sure to explained everything so that I have clear understanding of my coverage and that I got the best price 😊"
We responded:
"Thank you for your kind words! I'm glad we were able to customize the best personalized price plan to meet your needs & budget! Welcome to the State Farm Family, Neighbor! -Patricia Johnson (State Farm Agent) "
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Shemeika Jacobs

January 5, 2026

5  out of  5
rating by Shemeika Jacobs
"Patricia, and Jas is professional and friendly staff. I have been with State Farm Insurance Company for over five years. One thing for sure is Patricia Johnson TEAM is going to make sure you go through the process with ease and not frustration. I highly recommend anyone that needs homeowners insurance, and car insurance. Contact Patricia Johnson TEAM you will not be disappointed. JT, always make sure we get the perks and the best savings when it comes to auto insurance and life insurance. Tell them Mrs Jacobs sent you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Patricia Johnson (State Farm Agent)"
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Muffin Riley

December 23, 2025

5  out of  5
rating by Muffin Riley
"Worked with JT and she was nothing but amazing. She explained everything to me so that I can understand it. She was very professional and a joy to speak with. Thank you so much JT for all you have done and helped me with. Happy Holidays to all!"
We responded:
"Thank you for your 5-star review & sharing your experience! We are glad to be your Good Neighbor! Happy Holidays! -Patricia Johnson (State Farm Agent) "
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Kassidee Hauser-Hines

December 23, 2025

5  out of  5
rating by Kassidee Hauser-Hines
"I worked with Jas to switch my insurance over from another company. She was amazing at explaining exactly what savings I would get and how much coverage I really needed to be protected in an accident. She even helped me cancel my old insurance on the call!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Welcome to the family, Neighbor! -Patricia Johnson (State Farm Agent) "
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MsG’s Ladies Lounge

December 18, 2025

5  out of  5
rating by MsG’s Ladies Lounge
"Walked into the office, such a welcoming environment with a cozy aroma and beautiful smiles. The professional services given by Keya made my transition to a new service and agent very easy and pleasant. She took time not only to setup my current policy but also to explain information, offer other needed services and review my policies. In addition, she assisted me with canceling my previous policy and walked me through the next steps. Kudos to the wonderful women in this office!!"
We responded:
"Thank you for your 5-star review! It was a pleasure meeting you in person, and we're thrilled you enjoyed both our service and office vibe :) We truly appreciate your support, Neighbor! -Patricia Johnson (State farm Agent) "
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Charles Gray

December 16, 2025

5  out of  5
rating by Charles Gray
"I love the team Patricia has put together and JT made me feel as though I was family putting together a life Insurance policy for my Daughter.Thank You JT"
We responded:
"Mr. Gray! It has always been a pleasure working with you & we appreciate you for trusting our Agency! Thank you for your review! -Patricia Johnson, State Farm Agent "
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Fatim Sangare

December 6, 2025

5  out of  5
rating by Fatim Sangare
"The customer service was amazing, Ms. Keya Helped me in all the aspects and was very patient and calm. 10/10 I definitely recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Patricia Johnson (State Farm Agent) "
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Richard Leslie

December 5, 2025

5  out of  5
rating by Richard Leslie
"I worked with JT who was thorough, personable, and lovely to talk to. She answered all my questions promptly or explained that she wasn’t sure and would research and get back to me with a response quickly. Which she did! Kindness and professionalism was present in each interaction. She set up the insurance package in a timely and well organized manner."
We responded:
"Thank you for your 5-star review! We're pleased to know that our quick research and response made a positive impression! My State Farm team and I are happy to be your good neighbor! -Patricia Johnson (State Farm Agent) "
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Cody Walker

December 3, 2025

5  out of  5
rating by Cody Walker
"KEYA is great! Insurance isn’t something I think about ever and she made the process very easy. Also I tend to forget to follow up with things, so she does a good job of making sure I don’t forget things."
We responded:
"Thank you so much for your kind words! We know life gets busy, so we're always happy to follow up and make things as easy as possible. It's our pleasure to help- and we're glad to have you a part of our State Farm Family! -Patricia Johnson (State Farm Agent) "
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Mindy Pak

November 27, 2025

5  out of  5
rating by Mindy Pak
"I have been with State Farm for many years. Patricia and her whole team offer the most outstanding customer service. I recently made some changes to our auto insurance policy such as adding a new vehicle and taking one off as well as a couple of other things. While this is not my area of expertise, I felt like it was after speaking with Diamond. She made sure I understood everything about my policy. All of my questions were answered. I would refer all of my family and friends to State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to hear that our team was able to assist you with your policy changes and help make everything clear and easy to understand. We're always here if you need us, Neighbor :) -Patricia Johnson (State Farm Agent) "
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mamabear mamabear

November 22, 2025

5  out of  5
rating by mamabear mamabear
"J.T. is phenomenal!!!! Mrs. Johnson you created an amazing atmosphere for your team to thrive and they are doing just that!!!! J.T. was very knowledgeable which made my experience that much more great!!!!"
We responded:
"Thank you for the kind words. I work hard to build a positive environment for my team, and it means a lot to hear that it shows. We appreciate you taking the time to share your experience! -Patricia Johnson (State Farm Agent) "
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inez spence

November 17, 2025

5  out of  5
rating by inez spence
"Ms.JT was such a real Sweetie She help me out very well I appreciate her help with my car and she explained things to me where I could understand Thanks JT 😊"
We responded:
"Thank you so much for your kind words! We’re glad to hear that our explanation helped make everything clear and easy to understand. If you have any more questions in the future, we’re always here to help! -Patricia Johnson (State Farm Agent) "
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Renee Antoinette Hunter

November 14, 2025

5  out of  5
rating by Renee Antoinette Hunter
"JT is an amazing agent. Thank you for your courtesy and help."
We responded:
"Thank you for your review! We're happy to know you felt well taken care of, and we're always here if you need anything, neighbor! -Patricia Johnson (State Farm Agent) "
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Jordan Adkins

November 10, 2025

5  out of  5
rating by Jordan Adkins
"JT was incredible, sweet, and incredibly patient while explaining everything to me. Very genuine and helpful people!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, Neighbor! Patricia Johnson (State Farm Agent)"
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LeAnne Sporn

November 8, 2025

5  out of  5
rating by LeAnne Sporn
"JT was awesome to work with! She listened and I didn’t feel pressured to get things I didn’t need. She only offered things that fit my current life situation!! Love this group!"
We responded:
"We're so glad to hear you noticed our focus on finding the right products for your needs! We take pride in providing personalized recommendations. Thank you for your review & choosing us! -Patricia Johnson (State Farm Agent) "