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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianna Cole

Brianna Cole

August 29, 2026

5  out of  5
rating by Brianna Cole
"Keya was wonderful! She was so helpful in switching my policies over after moving from out of state. Keya was incredibly kind, personable and knowledgeable. She was very patient in explaining my policies as well as helping me understand the additional coverage available to me and getting me the best rate. If I could give her more than 5 stars I would!"
We responded:
"Thank you so much for your kind words! I’m so glad we were able to find the right coverage at a great rate! Thank you for trusting us and for the 5-star review—it means so much!

-Patricia Johnson (State Farm Agent) "
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Paris kai Malone

August 27, 2026

5  out of  5
rating by Paris kai Malone
"Amazing Service

I just want to take a moment to give a HUGE shoutout to Mrs. Alicia! ❤️ She made the whole life insurance process for both me and my son so easy and stress-free. She was very professional, patient, knowledgeable, and took the time to make sure I understood everything before making any decisions.

I truly appreciate how she helped me get my son and myself covered and protected. As a mom, having that peace of mind means EVERYTHING to me. 🥹❤️

If you’re looking for someone who genuinely cares about her clients and will make sure you’re taken care of, I HIGHLY recommend Mrs. Alicia! She was absolutely amazing from start to finish! 💯✨"
We responded:
"Thank you so much for such a beautiful review! We’re truly grateful you trusted us to help you and your son get covered. It means so much to hear that we took the time to explain everything, answer your questions, and make the process comfortable from beginning to end. We genuinely care about our customers! Thank you for your kind words!

-Patricia Johnson (State Farm Agent) "
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Makihya Taylor

August 27, 2026

5  out of  5
rating by Makihya Taylor
"I had a great experience getting my life insurance through State Farm. The process was simple, everything was explained clearly, and I never felt pressured or confused about what I was getting. I really appreciated how helpful and professional the whole experience was. I’m glad I decided to get coverage and would definitely recommend State Farm to anyone looking into life insurance.My agent Alicia was amazing throughout the whole process"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that we made your life insurance experience simple, clear, and comfortable from start to finish. Helping our customers understand their coverage and feel confident in their decisions is exactly what we strive for. We truly appreciate your trust, your kind words and your recommendation!

-Patricia Johnson (State Farm Agent) "
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Hisham Khudair

August 25, 2026

5  out of  5
rating by Hisham Khudair
"I had a great experience working with Abdulla Soliman at State Farm. He was professional, friendly, and very knowledgeable. He took the time to explain everything clearly, answered all of my questions, and helped me find the right coverage at a good price.

What I appreciated most was his patience and excellent customer service. He made the entire insurance process simple and stress-free. If you’re looking for someone who is honest, responsive, and truly cares about helping his customers, I highly recommend Abdulla. Thank you for the excellent service!"
We responded:
"Thank you so much for your kind words, Hisham! I’m glad we could make the insurance process simple and stress-free while helping you find the right coverage at a good price. I really appreciate your trust and your recommendation! We’re always here whenever you need us.

-Patricia Johnson (State Farm Agent) "
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Laura McDonough

August 21, 2026

5  out of  5
rating by Laura McDonough
"Patricia and Her Team were AMAZING!! I am not the easiest person to get a hold of, and I definitely went back and forth with switching. But without being pushy at all, her team was still there just kinda waiting for me to be ready. I was Never pressured. Never rushed, and they were always willing to work around my crazy schedule. I was able to save a lot of money and even have a few pretty nice "perks" I didn't have with my old insurance policy. Thank you all for your help. And for Sticking with me, and all my back and forth questions and indecisiveness!! Lol Yall are the BEST!!!"
We responded:
"Thank you so much for trusting us! We’re so glad we could make the process easy, pressure-free, and work around your schedule. We truly appreciate your kind words and your business!

-Patricia Johnson (State Farm Agent) "
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Fuad Bouhussein

August 21, 2026

5  out of  5
rating by Fuad Bouhussein
"Keya Reeves was very professional, competent, and genuine. She really cared and took the time and researched the optimal options for my situation."
We responded:
"Fuad, thank you for your 5-star review! We truly appreciate your feedback and are so glad you had a positive experience. If you need anything at all, don’t hesitate to reach out! 

Welcome to the State Farm Family, Neighbor!

-Patricia Johnson (State Farm Agent) "
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Ugochukwu Etudo

August 17, 2026

1  out of  5
rating by Ugochukwu Etudo
"Charlatan-like behavior. When I tried to cancel my policy, they refused, demanding that I send them the coverages for my new policy. I refused, of course. They said that they would continue to direct debit my premium until I sent those new coverages. Patricia, when you came up with this hair-brained tactic, did you think that there would be no push-back? If a customer has requested over the phone that their policy be cancelled, and you refuse based on some contrived, non-binding internal memo of your own invention - why do you believe that can you can continue to take their money? That in my view is theft. I sincerely regret ever getting involved with this person."
We responded:
"We’re sorry you feel this way, but we want to clarify the facts. Our request for documentation was made as part of our process to help protect you and ensure your new coverage was properly in place. It was not intended to prevent cancellation, and our Agency did not withdraw any money as stated in this review.

We understand that you may not have agreed with our process, but characterizing our actions as “theft” is simply not an accurate representation of what occurred. We take our responsibility to our customers seriously and make decisions with their best interests and protection in mind.

If you’d like to discuss this further or have questions about what occurred, please contact our office directly. We’re happy to address it with you.
"
Profile photo of Blaine Johnson

Blaine Johnson

August 15, 2026

5  out of  5
rating by Blaine Johnson
"Great experience even went the extra mile to get me the best rate!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. 

Welcome to the Family, Neighbor!

-Patricia Johnson (State Farm Agent) "
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Thomas Helton

August 4, 2026

5  out of  5
rating by Thomas Helton
"Patricia Johnson was able to assist me with renters insurance. She made the process VERY quick and easy. Everyone that I dealt with was professional and very friendly. I would use them again and again!"
We responded:
"Thank you so much for the 5 stars, Thomas! We really appreciate your support. If you ever need anything, feel free to reach out anytime. 

-Patricia Johnson (State Farm Agent) "
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AL FAWZY DENTAL أل فوزي للأسنان

June 16, 2026

5  out of  5
rating by AL FAWZY DENTAL أل فوزي للأسنان
"The best ever insurance agency in the region.
Patricia was very thoughtful and helpful.
I really recommend them for any insurance business.."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help; whether it is finding the right coverage or answering general questions.

Welcome to the State Farm Family!

-Patricia Johnson (State Farm Agent) "
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Leslie Johnson

April 24, 2026

5  out of  5
rating by Leslie Johnson
"JT was great and took her time explaining everything to me!"
We responded:
"Leslie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Patricia Johnson’s Team!

Welcome to the State Farm Family, Neighbor!

-Patricia Johnson (State Farm Agent) "
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Shemeika Jacobs

April 22, 2026

5  out of  5
rating by Shemeika Jacobs
"Patricia, and Jas is professional and friendly staff. I have been with State Farm Insurance Company for over five years. One thing for sure is Patricia Johnson TEAM is going to make sure you go through the process with ease and not frustration.

I highly recommend anyone that needs homeowners insurance, and car insurance. Contact Patricia Johnson TEAM you will not be disappointed.

Keya is amazing! Recently, we added on a new vehicle to our policy. Keya was so patient with us going over the information in detail and always make we get the best rates at a affordable price. This is the reason ( Jacobs Family) are staying with STATE FARM INSURANCE!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.

-Patricia Johnson (State Farm Agent)"
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Nick

April 7, 2026

5  out of  5
rating by Nick
"Patricia is the best!!!"
We responded:
"Hey Nick! Thank you so much for the kind words! Your support means a lot to us :)

-Patricia Johnson (State Farm Agent) "
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Robroy Joseph

April 6, 2026

5  out of  5
rating by Robroy Joseph
"Mrs Thomas listen to my issues then she gave me the best results that suits me"
We responded:
"Hi Robroy, we are grateful and appreciate the time you took to leave your review. Our goal is to provide the best recommendations to meet your needs!

Welcome to the State Farm Family, Neighbor!

-Patricia Johnson (State Farm Agent) "
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TP

April 6, 2026

5  out of  5
rating by TP
"JT was amazing and very helpful and detailed with everything."
We responded:
"Tommy, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! If you ever need anything, please don't hesitate to reach out to our team.

-Patricia Johnson (State Farm Agent) "
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Saul Herrera777

April 2, 2026

5  out of  5
rating by Saul Herrera777
"She was very kind to me, answered all my questions, and made the process quite pleasant."
We responded:
"Hey Saul, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service.

Welcome to the family, Neighbor :)

-Patricia Johnson (State Farm Agent) "
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AJ B

April 1, 2026

5  out of  5
rating by AJ B
"KEYA was absolutely exceptional! I would recommend anyone to use her she is great!"
We responded:
"Hey AJ, Thanks for the kind words! We truly appreciate your recommendation, and we will work hard to continue going above and beyond!

-Patricia Johnson (State Farm Agent) "
Profile photo of Allison Lilly

Allison Lilly

March 31, 2026

5  out of  5
rating by Allison Lilly
"I had an amazing experience with JT! She saved me over $120 on an amazing bundle! Thank you so much for your expertise, professionalism and excellent customer service. I’ll be referring my friends and family to you!"
We responded:
"Ms. Allison, we are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience while also saving you money with our bundle deal! :)

Welcome to the family, Neighbor!

-Patricia Johnson (State Farm Agent) "
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Brad Worrell

March 24, 2026

4  out of  5
rating by Brad Worrell
"I spoke with JT and she was very pleasant and professional. I was also pleasantly surprised that she called back so quickly. And the follow-up emails gave me everything I needed. I'm happy with the price for my product and definitely satisfied with the service. Thanks JT!"
We responded:
"Hey Brad, Thank you for the feedback. We appreciate your recognition and we will keep up the great work!

-Patricia Johnson (State Farm Agent) "
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Pamela Johnson

March 19, 2026

5  out of  5
rating by Pamela Johnson
"State Farm Insurance agency Patricia Johnson
Keya handled my policy with the most care and concern to meet my financial and Insurance needs
She communicated what would work best for my automobiles that I insured
I would recommend this Insurance agent to my friends and family
Because I know to will handle with care
Thanks so much
Pamela Johnson"
We responded:
"Hi Ms. Pamela, thank you for the kind words! We love that you had such a great experience! Thanks for sharing & recommending us to your friends and family. We're always happy to assist so don't hesitate to reach out to us if you need anything, neighbor.

-Patricia Johnson (State Farm Agent) "
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Karen Robinson

March 10, 2026

5  out of  5
rating by Karen Robinson
"Keya, with the Patricia Johnson State Farm office, is great! Who thought changing over my State Farm products from KY to VA could be so much fun! Keya has followed up with me while I was making my permanent move to VA and has been so helpful. I’ve been with State Farm since 1993, and I would definitely recommend Keya and this office for any insurance needs one may have."
We responded:
"Ms. Robinson, thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We appreciate you trusting State Farm with your insurance needs for these many years & we are grateful that you chose us as your Agency as you transitioned to VA.

Welcome to our State Farm Family, Neighbor.

-Patricia Johnson (State farm Agent) "
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Alexis Brooks

March 7, 2026

5  out of  5
rating by Alexis Brooks
"Absolutely amazing service! Has delivers outstanding customer service every time. She takes the time to explain everything throughly and always makes sure I’m aware of any additional benefits or potential savings available. Despite my many questions, she remained incredibly patient and focus on finding the best solution to meet all of my needs. Truly exceptional support!"
We responded:
"Hello Alexis, Thanks for the kind words! It is truly touching to know you think so highly of us! We will continue to exceed your expectations with great service.

-Patricia Johnson (State Farm Agent) "
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ted deans

March 3, 2026

5  out of  5
rating by ted deans
"The comprehensive help I got was above and beyond and I received the information and service that I needed. Highly recommend!!"
We responded:
"Hi, thank you for taking the time to share your experience. We appreciate your recognition and we will keep up the great work!

Welcome to the State Farm Family, Neighbor :)

-Patricia Johnson (State Farm Agent) "
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Alex Monsivais

February 27, 2026

5  out of  5
rating by Alex Monsivais
"JT made it super easy to transition from a shared policy to an individual one, stayed on the phone with me even though it was a last minute call and never sounded annoyed or made me feel rushed, and made this step of a difficult change much easier. Thank you thank you JT 🤩"
We responded:
"Hello, thank you for choosing us and leaving such a great review! We are so happy that we were able to make this an easy process for you & we're here whenever you need us!

Welcome to the State Farm Family, Neighbor :)

-Patricia Johnson (State Farm Agent) "
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kim fleming

February 27, 2026

5  out of  5
rating by kim fleming
"Today, we switched from our current auto insurance to State Farm. I was a little hesitant at first because I wasn't sure of how smooth the transition was going to be and Keya made it an AMAZING transition from beginning to end! She actually assisted my husband with contacting our old insurance to make sure everything was done correctly & that we wouldn't have any issues. Absolutely above and beyond great customer service! Keya was very helpful, patient and knowledgeable in all that we asked of her. It was definitely pleasure having Keya's help today!"
We responded:
"Hi Ms. Kim, thank you for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and glad we could make this a smooth transition for you!

Welcome to the State Farm Family, Neighbor!

-Patricia Johnson State Farm Agent "