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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tina Barr

May 19, 2023

5  out of  5 rating by Tina Barr
"I'm relocating to Richmond from out-of-state and just spoke with Morgan about transferring all of my policies. Morgan provided top-notch customer service and was thorough with the info provided and how to make the transition smooth. Morgan was simply a pleasure to talk with."

Stephone Dixon

May 18, 2023

5  out of  5 rating by Stephone Dixon
"I recently had the pleasure of experiencing exceptional customer service from Patricia Johnson with State Farm. From the moment I reached out to her, she was prompt, courteous, and attentive to my needs. She went above and beyond to ensure that my questions were answered and that I was completely satisfied with their products/services. Overall, I would highly recommend Patricia Johnson with State Farm to anyone looking for auto or home insurance. She went the extra mile to get me the best prices. Thank you Patricia for making my experience with you a truly positive one!"

Kimber Hakes

April 26, 2023

5  out of  5 rating by Kimber Hakes
"Patricia is personable, professional and prompt in her dealings with clients. I appreciate her attention to detail and quick response time. Highly recommend!"

Carmene Greene

April 19, 2023

5  out of  5 rating by Carmene Greene
"My state farm agent was Morgan. He is such an amazing person. His customer service skills are amazing. He is very helpful understanding and goes over and beyond the call of duty. He has so much patience. He listens to you and he works on trying to help you as much as he can with your concerns regarding your policy, he helped us on my property which is condominiums when I first met him in his office he very very hospitality. He listen to what I was looking for and found the best policy that will fit us on the property. He also kept in touch to make sure. We did not have any other questions or concerns.He deserves five plus or more stars"

Nelson Morgan

March 8, 2023

5  out of  5 rating by Nelson Morgan
"I spoke with Morgan about my need to protect the items in my home, he was super helpful and even offered additional things that would make sure I am fully covered. I greatly appreciated how knowledgeable and informative he was. Morgan was very friendly ,and very patient with me! He even followed up with to make sure I was 100% satisfied. I am pleased with my choice to switch to State Farm for my insurance needs! Thank you!!"

Michael Mc Kain

February 11, 2023

5  out of  5 rating by Michael Mc Kain
"Very friendly and very, very professional. TOP SHELF insurance, name brand insurance + unbelievably courteous people. Best prices and more coverage. Do your self a HUGE favor and give this A++ business five minutes and get an insurance quote. I guarantee you will glad you did. I personally saved over $100 a month AND got much better insurance . Should have switched a long time ago. Highly recommend."

Morgan Lukhard

January 13, 2023

5  out of  5 rating by Morgan Lukhard
"Patricia helped me so much today! Answering all my questions and making sure she explained everything to me before moving forward."

Thomas McConnel

December 27, 2022

5  out of  5 rating by Thomas McConnel
"I recently switched and bundled all my policies to State Farm, and chose to do so through this office due to the good reviews and proximity to our new home. Everyone I have dealt with at various insurance companies while shopping around was nice, but I was blown away by the level of customer care here. Morgan way courteous and friendly during every step of the process, easily accommodating any requests. Without me having to ask, he even offered to and orchestrated 3 way calls with my previous insurance providers, dealing with all the automated prompts for me and only looping me in for the necessary parts. This really made the transition smooth and headache free! Glad I found this office!"

Eddie Williamson

December 13, 2022

5  out of  5 rating by Eddie Williamson
"Agent Morgan was very knowledgeable and welcoming about insurance policies and procedures.Offered me what I was looking for and the coverage I needed to cover what I have. I felt great about joining state farm and not like they were just trying to make a insurance sale way to go to there team."

Jordan Mayes

December 6, 2022

5  out of  5 rating by Jordan Mayes
"Incredible experience speaking with Morgan. He was very kind and helpful in switching my coverages over from another state and ensuring I had adequate coverage for my needs. Glad I chose this branch!"

Celina Christian

November 18, 2022

5  out of  5 rating by Celina Christian
"I really enjoyed speaking with Patricia Johnson. She was so detailed, she was willing to go above and beyond to get us the information that would help us get the most out our coverage. She deserve a paid 2 week vacation and raise. We really appreciate her."

dwayne rhines

November 15, 2022

5  out of  5 rating by dwayne rhines
"Morgan was very professional,detail,and knowledgeable about products and services Great job Morgan"

Benjamin Shute

November 14, 2022

5  out of  5 rating by Benjamin Shute
"Patricia was friendly, knowledgeable, and able to explain the coverage provided simply and clearly while locking in a great rate well under the cost of the competition. Highly recommend."

William Davis

October 14, 2022

5  out of  5 rating by William Davis
"I’m joining the State Farm Family"

Donna Roberts

October 6, 2022

5  out of  5 rating by Donna Roberts
"Excellent customer service. She made sure my transition to State Farm was smooth and coverage and pricing rates were extremely better . Definitely recommend Patricia Johnson with State Farm. She was very helpful."

Shawneka Evans

October 1, 2022

5  out of  5 rating by Shawneka Evans
"Awesome working with Morgan was very knowledgeable and tried best to get a fair pricing"

Marquinda Beamon

September 24, 2022

5  out of  5 rating by Marquinda Beamon
"Patricia Johnson has awesome customer service skills. I've been a customer of her for a few yrs. This past February I brought a brand new vehicle and it happened to be on the weekend. I was able to call Patricia and she was able to give me a quote for my new vehicle. Thank you Patricia! One of your satisfied State Farm customers."

Ashley T.

September 16, 2022

5  out of  5 rating by Ashley T.
"Loved my experience! Dominique was incredibly patient and helped this experience go very smoothly with great advice. Highly recommend!"


June 8, 2022

5  out of  5 rating by Cass
"Morgan was a complete pleasure to work with!"

Brendan Marais

June 7, 2022

5  out of  5 rating by Brendan Marais
"Morgan and Tereza were very professional and helpful with insuring the best coverage for my vehicles. A pleasure to deal with over the phone."

Mallory Walker

June 7, 2022

5  out of  5 rating by Mallory Walker
"I had a lovely experience with State Farm! My agent Morgan was fantastic and such a lovely person. He was incredibly knowledgeable, kind, and quite funny. I'd tried to get quotes from other insurance agencies, but no one ever responded or tried to get in touch. Morgan respectfully contacted me and worked with my schedule. I was thoroughly impressed with the level of customer service I received and I'm happy to recommend their services to all my friends! Thank you again, Morgan!!!"

Daryl Simmons

June 2, 2022

5  out of  5 rating by Daryl Simmons
"Ms. Johnson was very knowledgeable and resourceful. She made the process simple and efficient for both, auto and home insurance. Thank you again, Ms. Johnson and your team."

Larry Wallace

May 24, 2022

5  out of  5 rating by Larry Wallace
"Patricia and her gang is very professional, caring, and punctual. They were able to set me up with all the discounts they offered and served my needs completely. Thanks guys."

D4L Eagles

May 17, 2022

5  out of  5 rating by D4L Eagles
"I was very pleased with how quickly and easily State Farm Insurance Agency was able to assist me in finding the best quote for my vehicles. . State Farm agents are very courteous and professional. They helped me get an auto quote lined up for me quickly during when I purchased my first vehicle. The agents helped me find the best deal and was very thorough in explaining all the finer details of the different policies. I am happy with State Farm and will continue to go through them for all of my insurance needs in the future. I would highly recommend them to anyone looking for help in finding the best home, auto and life insurance, without all the headache and hassle of trying to go through the process on their own."

Ashley Jefferson

May 7, 2022

5  out of  5 rating by Ashley Jefferson
"Patricia and her team are very easy to work with. I have several policies with them and I have never been disappointed. They are patient and very easy to work with."