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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Gray

March 19, 2024

5  out of  5 rating by Charles Gray
"It’s been very easy to work with Patricia. Dealing with all of my policies and I have been to two different states. Keep up the good work."
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Brooklynn Baker

February 29, 2024

5  out of  5 rating by Brooklynn Baker
"Morgan was super helpful and informative-- he made the process of switching companies seamless! Very happy with the service and State Farm!"
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October 4, 2023

1  out of  5 rating by T W
"Horrible service. Never answers the phone. Short staffed and lack of experience dealing with professional high income customers. Not licensed to assist with all State Farm products."
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Alisyn Smith

September 18, 2023

5  out of  5 rating by Alisyn Smith
"Ms. Patricia Johnson is phenomenal Insurance Agent! She is very knowledgeable and a pleasure to work with. She helps us with all our insurance needs be it our Auto, Life and/or Home policies. Ms. Johnson insures she gets the right answers for all of our questions. She provides prompt and efficient service!"
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Leah Marie

September 6, 2023

5  out of  5 rating by Leah Marie
"The service provided was top tier. Patricia and Morgan were both exceptionally detailed over the phone with what I was getting. They made my process seamless with switching over from one company to another. I couldn’t recommend a better duo to help with whatever you need. Thank you!"
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Kylan Jones

September 1, 2023

5  out of  5 rating by Kylan Jones
"Morgan was EXTREMELY helpful when helping me get insurance! I called to get a quote he helped me with every step. He answered any questions I had and was extremely accommodating."
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Apple Snob

August 18, 2023

5  out of  5 rating by Apple Snob
"Patricia and team are proficient and efficient and no matter how small your request is they make it feel as you are their Top priority! I’m Happy to be a client!"
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Bridget Barlow

August 17, 2023

5  out of  5 rating by Bridget Barlow
"My experience with Morgan was very plesent I would recommend State Farm and Morgan to others"
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August 5, 2023

5  out of  5 rating by StevenInRVA
"Hands down Morgan is the best auto insurance agent I've ever had the pleasure of dealing with! He took the time to explain in detail what I actually needed and was going to purchase. I didn't feel rushed at all, even though the conversation was on the longer side, and I really appreciate that he took the time to explain everything to me. Come to find out I was overpaying on my past auto insurance for years and actually didn't need as much coverage which he helped me with. I don't know any other agent that will tailor what you need to your specific needs based on that and not trying to just make a sale. Thank you for your help and I am glad to be a customer!"
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Pastora Astrid Gaskins

June 28, 2023

5  out of  5 rating by Pastora Astrid Gaskins
"In my opinion State Farm has a great well prepared people working for them. One of my favorite is Morgan, he has a wonderful people skills . Morgan than for been a great and hard working guy!!"
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Allison Janik

June 22, 2023

5  out of  5 rating by Allison Janik
"Morgan is such a great representative and very patient. He was helpful in making sure a new driver knew exactly what they needed to know through the whole process. I stand by my choice in State Farm and I highly recommend Patricia Johnson's office!"
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Nya Joy

June 8, 2023

5  out of  5 rating by Nya Joy
"I am a new young driver and Morgan was phenomenal. He walked me through everything and answered all my questions. Customer service was on point."
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Tina Barr

May 19, 2023

5  out of  5 rating by Tina Barr
"I'm relocating to Richmond from out-of-state and just spoke with Morgan about transferring all of my policies. Morgan provided top-notch customer service and was thorough with the info provided and how to make the transition smooth. Morgan was simply a pleasure to talk with."
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Stephone Dixon

May 18, 2023

5  out of  5 rating by Stephone Dixon
"I recently had the pleasure of experiencing exceptional customer service from Patricia Johnson with State Farm. From the moment I reached out to her, she was prompt, courteous, and attentive to my needs. She went above and beyond to ensure that my questions were answered and that I was completely satisfied with their products/services. Overall, I would highly recommend Patricia Johnson with State Farm to anyone looking for auto or home insurance. She went the extra mile to get me the best prices. Thank you Patricia for making my experience with you a truly positive one!"
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Kimber Hakes

April 26, 2023

5  out of  5 rating by Kimber Hakes
"Patricia is personable, professional and prompt in her dealings with clients. I appreciate her attention to detail and quick response time. Highly recommend!"
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Carmene Greene

April 19, 2023

5  out of  5 rating by Carmene Greene
"My state farm agent was Morgan. He is such an amazing person. His customer service skills are amazing. He is very helpful understanding and goes over and beyond the call of duty. He has so much patience. He listens to you and he works on trying to help you as much as he can with your concerns regarding your policy, he helped us on my property which is condominiums when I first met him in his office he very very hospitality. He listen to what I was looking for and found the best policy that will fit us on the property. He also kept in touch to make sure. We did not have any other questions or concerns.He deserves five plus or more stars"
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Nelson Morgan

March 8, 2023

5  out of  5 rating by Nelson Morgan
"I spoke with Morgan about my need to protect the items in my home, he was super helpful and even offered additional things that would make sure I am fully covered. I greatly appreciated how knowledgeable and informative he was. Morgan was very friendly ,and very patient with me! He even followed up with to make sure I was 100% satisfied. I am pleased with my choice to switch to State Farm for my insurance needs! Thank you!!"
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Michael Mc Kain

February 11, 2023

5  out of  5 rating by Michael Mc Kain
"Very friendly and very, very professional. TOP SHELF insurance, name brand insurance + unbelievably courteous people. Best prices and more coverage. Do your self a HUGE favor and give this A++ business five minutes and get an insurance quote. I guarantee you will glad you did. I personally saved over $100 a month AND got much better insurance . Should have switched a long time ago. Highly recommend."
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Morgan Lukhard

January 13, 2023

5  out of  5 rating by Morgan Lukhard
"Patricia helped me so much today! Answering all my questions and making sure she explained everything to me before moving forward."
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Thomas McConnel

December 27, 2022

5  out of  5 rating by Thomas McConnel
"I recently switched and bundled all my policies to State Farm, and chose to do so through this office due to the good reviews and proximity to our new home. Everyone I have dealt with at various insurance companies while shopping around was nice, but I was blown away by the level of customer care here. Morgan way courteous and friendly during every step of the process, easily accommodating any requests. Without me having to ask, he even offered to and orchestrated 3 way calls with my previous insurance providers, dealing with all the automated prompts for me and only looping me in for the necessary parts. This really made the transition smooth and headache free! Glad I found this office!"
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December 13, 2022

5  out of  5 rating by E W
"Agent Morgan was very knowledgeable and welcoming about insurance policies and procedures.Offered me what I was looking for and the coverage I needed to cover what I have. I felt great about joining state farm and not like they were just trying to make a insurance sale way to go to there team."
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Jordan Mayes

December 6, 2022

5  out of  5 rating by Jordan Mayes
"Incredible experience speaking with Morgan. He was very kind and helpful in switching my coverages over from another state and ensuring I had adequate coverage for my needs. Glad I chose this branch!"
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Celina Christian

November 18, 2022

5  out of  5 rating by Celina Christian
"I really enjoyed speaking with Patricia Johnson. She was so detailed, she was willing to go above and beyond to get us the information that would help us get the most out our coverage. She deserve a paid 2 week vacation and raise. We really appreciate her."
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dwayne rhines

November 15, 2022

5  out of  5 rating by dwayne rhines
"Morgan was very professional,detail,and knowledgeable about products and services Great job Morgan"
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Benjamin Shute

November 14, 2022

5  out of  5 rating by Benjamin Shute
"Patricia was friendly, knowledgeable, and able to explain the coverage provided simply and clearly while locking in a great rate well under the cost of the competition. Highly recommend."