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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chynna Smith

October 3, 2025

5  out of  5
rating by Chynna Smith
"Had an amazing experience with Jas. She helped me bundle my life and vehicle insurance saving me lots of money on my monthly bills. I am greatly appreciative for her. Very knowledgeable and friendly."
We responded:
"Chynna, thank you for your kind words! It has been a pleasure working with you to find the best coverage and value with our bundle deal :) If you ever have questions or need anything down the road, we're always here to help! Welcome to the family, Neighbor! -Patricia Johnson (State Farm Agent) "
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Recardo Phillips

October 3, 2025

5  out of  5
rating by Recardo Phillips
"Excellent service highly recommend!!!"
We responded:
"Your positive feedback & recommendation means a lot to us! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Patricia Johnson (State Farm Agent) "
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Balbara Blasini

September 30, 2025

5  out of  5
rating by Balbara Blasini
"Ms. Patricia Johnson was extremely informative and helpful in reinstating my insurance without any issues. She guided me step by step, clearly explained everything, and reassured me about how quickly my coverage would be reinstated. Her kindness, patience, and professionalism truly stood out. In today’s world, where too often customer service feels rushed or unpleasant, Ms. Johnson’s attitude was a breath of fresh air. She deserves recognition, and even a raise, for the value she brings with her excellent customer service."
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Tina Monroe

September 26, 2025

5  out of  5
rating by Tina Monroe
"I just became a policy holder and it was a very great experience. I spoke with JT and she was very informative and knowledgeable about her profession. She assisted me in the purchase of an auto insurance policy as well as life insurance. I was very pleased and would recommend you contact this establishment if u are interested in a policy with such great people behind it. Thank you so much for all your help and all you do 🥰"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, Neighbor! -Patricia Johnson (State Farm Agent) "
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Naqibullah Lewal Ahmadzai

September 22, 2025

5  out of  5
rating by Naqibullah Lewal Ahmadzai
"Great services"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know, Neighbor! -Patricia Johnson (State Farm Agent) "
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Courtney A (gloom)

September 18, 2025

5  out of  5
rating by Courtney A (gloom)
"Patricia Johnson & staff are absolutely amazing, incredibly patient, very helpful! please contact her for your insurance needs with no hassle! (:"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Patricia Johnson (State Farm Agent) "
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Lee Cannon

September 17, 2025

5  out of  5
rating by Lee Cannon
"The experience was nothing short of spectacular! My expectations were nothing less because they scored off the charts in handling my other accounts/policies. JT, I have not one negative thing to say! She communicates effectively, timely and most importantly, she is as genuine as they come. Not to mention, she is a beacon of knowledge. JT handled me like she would have handled a close friend or family member, I knew with all certainty, she was giving me the best that she had! To seal the deal, Mrs. Johnson concluded my call and made my synchronized my billing cycle with my other 4 policies. Grateful is an understatement, I am so blessed!"
We responded:
"Ms. Cannon, You have always been a pleasure to work with & we appreciate your review! We are delighted to know you had a great experience with our State Farm office and of course, we are always here when you need us! -Patricia Johnson (State Farm Agent) "
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Rand Khalid

September 5, 2025

1  out of  5
rating by Rand Khalid
"Lack of clarity"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, and we were able to make your state-to-state transfer easy! -Patricia Johnson (State Farm Agent) "
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Shemeika Jacobs

September 5, 2025

5  out of  5
rating by Shemeika Jacobs
"Patricia, and Jas is professional and friendly staff. I have been with State Farm Insurance Company for over five years. One thing for sure is Patricia Johnson TEAM is going to make sure you go through the process with ease and not frustration. I highly recommend anyone that needs homeowners insurance, and car insurance. Contact Patricia Johnson TEAM you will not be disappointed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Patricia Johnson (State Farm Agent)"
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Angela Caudle

September 4, 2025

5  out of  5
rating by Angela Caudle
"I enjoyed talking with Kia and everything was done in a fast and easy process ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Patricia Johnson (State Farm Agent) "
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John Woods

August 8, 2025

5  out of  5
rating by John Woods
"First I would like to say Kenya was very professional and kind. She did a amazing job helping me with my renters insurance . I would recommend everyone to State Farm for any type of insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Patricia Johnson (State Farm Agent) "
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Marlo Boyd

July 20, 2025

5  out of  5
rating by Marlo Boyd
"Ms.Johnson really took the time to thoroughly explain and articulate what I would be signing up for, how it would work for me and what are the benefits of signing on with the State Farm family for auto and rental insurance. I appreciate the effort’s of Ms.Johnson."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Welcome to the family neighbor! -Patricia Johnson (State Farm Agent) "
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Millicent Jackson

July 18, 2025

5  out of  5
rating by Millicent Jackson
"Customer service is amazing ! Shout out to Patricia Johnson and her office staff. Kia and Jazmyne are very kind, concerned and professional! This office is the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Patricia Johnson (State Farm Agent) "
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Ariel Maloof

July 16, 2025

5  out of  5
rating by Ariel Maloof
"Keya’s so helpful and amazing! Thank you so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs neighbor! Patricia Johnson (State Farm Agent) "
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Angel Mayo

July 14, 2025

5  out of  5
rating by Angel Mayo
"Customer service was amazing!!! Quote was fast and easy, Ms Keya and Ms.Johnson was very helpful friendly and explained everything clearly. I’m excited to be in good hands with STATE FARM!!!! Thanks Jake from State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out neighbor! Patricia Johnson (State Farm Agent) "
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Bianca Taylor

June 17, 2025

5  out of  5
rating by Bianca Taylor
"My agent Patricia was very informative and detailed with the information about my policies. She made me feel comfortable asking questions and provided all options and helped me make the best choice for me and my family based on my needs."
We responded:
"Ms. Taylor! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Patricia Johnson (State Farm Agent) "
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Krista Mincey

June 11, 2025

5  out of  5
rating by Krista Mincey
"I was moving from out of state and Patricia took the time to explain everything to me and get me the best policy and rate. I highly recommend reaching out to her if you are in the area and have any insurance needs."
We responded:
"Ms. Krista! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Patricia Johnson (State Farm Agent) "
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Keesha Trim

May 1, 2025

5  out of  5
rating by Keesha Trim
"I had a great experience working with State Farm agent Patricia Johnson. She assisted me with obtaining homeowners, auto, and umbrella insurance quotes. Ms. Johnson was professional, responsive, and incredibly knowledgeable about coverage options. She took the time to understand my needs and was able to lower my premiums while ensuring I had the right protection. Highly recommend her for anyone looking for a skilled and trustworthy insurance agent."
We responded:
"Ms. Trim! Your kind words mean a lot to us! Thank you for your 5-star review! Protecting your assets is our top priority! Welcome to The State Farm Family, Neighbor! -Patricia Johnson (State Farm Agent) "
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Danita Loren

April 21, 2025

5  out of  5
rating by Danita Loren
"Prompt response time, friendly, professional, accommodating, knowledgeable and thorough."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Patricia Johnson (State Farm Agent)"
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jamel hurley

April 18, 2025

1  out of  5
rating by jamel hurley
"Thank you for your response. While you may claim there’s no record of interaction, I can assure you that my experience with your agency—and more specifically, with the individual representing it—was both real and disappointing. The lack of professionalism, poor communication, and overall mishandling of candidates for hire speaks volumes. I would never support an individual who demonstrates little to no experience as a professional or manager, especially when those traits directly impact the hiring process. It’s unfortunate that rather than addressing concerns, your agency is attempting to discredit feedback. I stand by my review. I can kindly share more details about my experience with this company if needed. Nevertheless, to all those who are shopping for an agent, I’d recommend looking elsewhere because PATRICIA JOHNSON STATE FARM AGENCY is definitely not the best reflection or choice for anyone!"
We responded:
"We take all feedback seriously, but we do not have record of any interaction or transaction with you as a customer. This review does not reflect any actual experience with our business. If this was posted in error, we kindly ask that it be removed. -Patricia Johnson (State Farm Agent) "
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Ayannah Edwards

April 18, 2025

5  out of  5
rating by Ayannah Edwards
"Patricia is always responsive, knowledgeable, and professional. I highly recommend you use Patricia for your future insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Patricia Johnson (State Farm Agent) "
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Britney Allen

April 18, 2025

5  out of  5
rating by Britney Allen
"I cannot say enough great things about my insurance agent/owner Patricia! From day one, she has been nothing short of amazing—extremely professional, responsive, and always going above and beyond. Whether it’s helping me with my personal home warranty or supporting my real estate clients, she show up every time with a pure heart and unwavering dedication. Patricia knowledge of the industry is top-tier, and she bend over backwards to make sure everyone is well taken care of. You can tell she truly care. Loyal, full of integrity, and always a step ahead—I am beyond grateful to have Patricia and her staff in my corner. If you’re looking for someone who serves with excellence, look no further! Thank you Patricia and team!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Patricia Johnson (State Farm Agent)"
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nya

April 15, 2025

5  out of  5
rating by nya
"Wonderful experience! Very clean and nice people! ☺️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! -Patricia Johnson (State Farm Agent)"
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Robert Williams

April 14, 2025

1  out of  5
rating by Robert Williams
"Review: the owner of this agency handles business NOT professional. Very short & rude. Take business elsewhere!!"
We responded:
"We take all feedback seriously, but we do not have record of any interaction or transaction with you as a customer. This review does not reflect any actual experience with our business. If this was posted in error, we kindly ask that it be removed. -Patricia Johnson (State Farm Agent) "
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Najah Bashir

March 20, 2025

5  out of  5
rating by Najah Bashir
"Patricia, Morgan and Kia are very professional and helped me tremendously on getting my daughter who is a first time vehicle driver and college student insured alongside with me. They worked hard past their hours of operation to assure my daughter and I had all the paperwork for the car salesman"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. -Patricia Johnson (State Farm Agent) "